Quantum IDE Hard Drive
User's Guide

To print this User's Guide, click anywhere within
this page and then click your browser's print button.

 

Introduction This user’s guide provides you with the basics of hard drive installation and operation. We have also provided you with the information specific to your hard drive, so you can make any necessary adjustments. If you have received this manual with a new system, we have provided it for your reference should you need to upgrade or reconfigure your system. If you are installing a new hard drive or replacing an old one, you need these items: The new hard drive and the materials that shipped with it. The documentation that shipped with your computer. One of the following forms of operating system software that shipped with your system (only one combination shipped with your system): The system diskette and Windows 95 CD. The system diskette and the System CD (version 4.3 or higher) or the Operating System CD. The MS-DOS Setup diskettes. Note: You may have heard that it is important to park hard disk heads before moving a computer system. This is true, but the hard disk installed in your computer parks its heads automatically each time you shut down the system; no action on your part is necessary. Consequently, you should NEVER use a disk parking program with your system. On the other hand, the hard disk heads are comparatively unprotected while the computer is running. To avoid damaging the hard disk drive, NEVER move your system unless the power is off; even if you are only moving it to the other side of your desk. Configuring the drive Because this drive can be used alone or together with another IDE drive, you must configure it according to your system’s setup. Decide how you plan to set up the new hard drive within your existing configuration. Before opening your system case, read and follow these preventions and precautions to prevent damage from static electricity. Caution! Preventing Static Electricity Damage The components inside your system are extremely sensitive to static electricity, also known as electrostatic discharge (ESD). Static electricity can cause irreparable damage to your system; however, if you follow these preventions and precautions, you should prevent such damage. Static Electricity Preventions 1. WEAR A GROUNDING WRIST STRAP (available at most electronic stores). 2. Turn off the system power. 3. Touch the back of the power supply fan, located on the back of the case. 4. UNPLUG ALL CORDS FROM WALL OUTLET. 5. Remove the system case cover. Static Electricity Precautions • Avoid static-causing surfaces such as plastic and styrofoam in your work area. • Remove parts from their antistatic bags only when you are ready to use it. Do not lay parts on the outside of antistatic bags since only the inside provides antistatic protection. • Always hold cards by their edges and their metal mounting bracket. Avoid touching components on the cards and the edge connectors that connect to expansion slots. • Never slide cards or other parts over any surface.   About master and slave drives The first (or a Single) drive is connected with an IDE cable to the system board’s Primary IDE controller and is considered the "master" drive on the Primary IDE controller. If you have an IDE CD-ROM drive, it is connected with an IDE cable to the system board’s Secondary IDE controller making it the "master" drive on the Secondary IDE controller. In general, you can connect two more IDE drives to your system--one on each IDE controller; in which case, they become the ìslaveî drives. Each drive must be configured appropriately to work correctly with your system. Table A includes the most common configurations. Which drive Set to: Where it connects Single drive Single Primary IDE controller on the system board Second drive Slave Primary IDE controller on the system board *Third drive Master Secondary IDE controller on the system board Fourth drive Slave Secondary IDE controller on the system board Table A: Common drive setup configurations *An IDE CD-ROM drive is usually configured as the "master" drive on the Secondary IDE controller (see Third drive in Table A). In this case a third hard drive in your system would be configured as the Fourth drive (see Table A). If you install a new drive with your old drive and you want the new drive to be the "master" drive on the Primary IDE connector, you need to remove the old drive and reconfigure it as the Second drive (see Table A). If you have an IDE CD-ROM drive installed in your system, consult the user's guide that shipped with your CD-ROM drive to make sure that the jumper settings on the CD-ROM drive do not need to be reset to share the Secondary IDE controller with a hard drive. The following illustration (Figure A) describe the jumper block used to configure the drive once you have decided how the drive needs to be configured for your system’s setup. Figure A: Jumper block location on bottom of drive. The drive is now ready to be installed in your system. Setting the drive type After the hard drive is installed, your system’s Setup program identifies the hard drive type for each hard drive you are installing in your system. You may receive an error message about hard drive configuration when you boot up, which is to be expected since you just changed the hard drive setup. For instructions on accessing the Setup program, see the documentation that shipped with your computer. From the Setup program, scroll through the list and choose AUTO CONFIGURE to specify the drive type for each drive in your system. The system automatically determines the correct drive type. The system may appear to pause for a minute while it detects the drive type. If you prefer, you can manually enter the drive’s parameters (cylinders, heads, sectors, etc.). To manually enter the settings, choose USER DEF, and then tab over and type in each number. Parameters for several drives are shown in Table B. *Before setting the drive type for drives noted with an asterisk in Table B, consult the next section in this manual called "Larger capacity drives and LBA." Drive Size Cyl. Heads Sectors LZ Write Precomp TM 1080AT 1.089GB* 2112 16 63 0 None TM 1280AT 1.281GB* 2484 16 63 0 None TM 2110AT 2.111GB* 4092 16 63 0 None TM 2550AT 2.564GB* 4969 16 63 0 None TM 3200AT 3.216GB* 6232 16 63 0 None TM 3840AT 3.860GB* 7480 16 63 0 None Table B: Hard drive parameters. Availability of drives varies according to region.   Larger capacity drives and LBA If you install a 528MB or larger hard drive in your computer system, you can use AUTO CONFIGURE in the Setup program to configure the drive as long as your BIOS supports Logical Block Addressing (LBA). Many of the pre-PCI local bus systems do not have a BIOS that supports LBA. PCI models have a P in the model type: P4D- 33, 66, 100; P5- 60, 75, 90, 100, 120, 133. Earlier models did not include a P in the model number. To determine that your system board’s BIOS supports LBA, consult the documentation that shipped with your system. Follow the instructions in the manual to make any necessary changes to your BIOS settings. Systems that support LBA have an option that allows you to enable LBA; the latest Setup programs have an option to set the IDE Translation Mode to Auto Detected. The newer Setup programs also have settings for Multiple Sector Setting and Fast Programmed I/O Modes. These options must be set to Auto Detected to insure the proper operation of hard drives larger than 528MB. If you have a computer that does not support LBA, you must manually enter the drive parameters for a 528MB or larger capacity hard drive instead of using AUTO CONFIGURE in the Setup program. The drive parameters you must use are in Table C. Cyl. Heads Sectors LZ Write Precomp 1024 16 63 0 None Table C: Manual parameters for 528MB or larger capacity drives These settings allow the system to use only 503 or 504 MB of the hard drive’s capacity. This is a limitation of the system board’s BIOS, not your hard drive’s capacity.   About 32-bit disk access Note: If you use Windows 95 as your operating system, ignore this section about 32-bit disk access. Windows 95 has a 32-bit disk access file. If you have a system that uses a Windows 3.x operating system, you have a file loaded on your hard drive that allows your 528MB or larger Western Digital hard drive to operate using 32-bit disk access. This file must be loaded for your large hard drive to use 32-bit disk access in a Windows 3.x operating system. In the event that you have to reload your Windows 3.x operating system, you must also reload this file. This file is shipped on a backup diskette with your hard drive; reload it using Run under the File menu in Program Manager. You must run a permanent swap file to use the 32-bit disk access file. About partitioning and formatting a drive In order for an operating system (such as MS-DOS or Windows) to store files on a hard drive, the disk must be partitioned and formatted. Partitioning a disk designates which area(s) of the disk are used for the operating system files. Windows uses the MS-DOS partition file FDISK.EXE. FDISK allows you to set up a primary DOS partition, extended DOS partitions, and logical drives within the extended DOS partitions. A primary DOS partition contains the essential files to boot your system from the hard drive (system files). To boot to Windows from your hard drive, you must have a primary DOS partition and it must be set to active. An Extended DOS partition is a portion of a hard drive where non-system files can be stored. Unlike a primary DOS partition, you cannot boot your system from an extended DOS partition, and your system does not require an extended partition to function. A Logical Drive is an area of an Extended DOS partition that you can set up to group directories and files; it does not increase disk storage capacity. You must set up an extended DOS partition before you can establish a logical drive. You can create up to 23 logical drives in an extended DOS partition. Formatting a hard drive prepares the section to receive files. Windows uses the MS-DOS file, FORMAT.COM, to format disks. Partitioning and formatting the drive The MS-DOS File Allocation Table (FAT) allows your system to address only about 2.1GB of hard drive space per partition. Your system, though it uses LBA Translation Mode, has this limitation. Because of this limitation and the size of this drive, your system--if it has LBA--configures two drives on the 2.5GB drive during the partitioning and formatting process. After your system recognizes the drive, it is ready to be partitioned and formatted. Even if you plan to run just one operating system (MS-DOS, for example), you must still create a partition. Your operating system backup software includes the FDISK and FORMAT files. It shipped with your system in one of three different ways as described in the following sections. First, figure out which of the three possibilities is consistent with the media that shipped with your system and make sure you have the necessary diskettes and/or CDs readily available.   The system diskette and the Windows 95 CD If your computer shipped with Windows 95 installed, you can use the system diskette to partition and format your hard drive and the Windows 95 CD to install the Windows 95 operating system if necessary.   The system diskette and the System CD (starting with version 4.3) or the Operating System CD If your computer shipped with MS-DOS on the System CD or the Operating System CD, use the system diskette to partition and format your hard drive and either the System CD or the Operating System CD to install the MS-DOS and Windows operating system if necessary.   The MS-DOS Setup diskettes If your system shipped with the MS-DOS Setup diskettes, use the Setup diskettes to partition and format your hard drive and to install the MS-DOS operating system if necessary.   Partitioning the drive Two sets of steps are included in this section. Use the first set to partition the hard drive as the primary drive; use the second set to partition the hard drive as a secondary drive. All files are erased during this process.   To partition as the primary (boot) drive: Use these instructions if you have configured and installed your drive as the "master" drive on the Primary IDE controller. Place the system diskette or the MS-DOS Setup diskette in the 3.5-inch floppy drive. Power up the computer. An Important Note screen may appear. If so, press Enter to clear the screen and disregard the message at this point. The FDISK Main Menu screen appears. Using the arrow keys, highlight option 4, Exit. Press Enter. The A:\> prompt appears on the screen. Type: fdisk and press Enter. The following screen appears. Choose option 1, "Create DOS Partition or Logical DOS Partition" from the FDISK Options menu and press Enter. A message appears inquiring as to whether you want the primary DOS partition to be the maximum size available or a smaller size. Choose the appropriate option and press Enter. Remember that if you choose to make the primary DOS partition less than the maximum size, you must create an extended DOS partition to make full use of the drive. Set the primary DOS partition to active. When you are finished partitioning the drive, exit FDISK. Continue with the section titled "Formatting the drive."   To partition as a secondary drive: Use these instructions if you have configured and installed your drive as the ìslaveî drive on either the Primary or Secondary IDE controller or the "master" drive on the Secondary IDE controller (usually already used by the CD-ROM drive). The drive letters used in these steps assume that you are installing a second drive as ìslaveî on the Primary IDE controller; if you are installing a third or fourth drive, substitute the appropriate drive letters as necessary. With the system diskette or the MS-DOS Setup diskette in the 3.5-inch floppy drive, power up the system. The system powers up to an A:\> prompt. At the A:\> prompt, type: fdisk and press Enter. The following screen appears. Type: 5 and press Enter. Your computer recognizes the new hard drive as Disk 2, Drive D (your numbers and letters may differ depending on the number of hard drives already present in your system). Type: 2 (or the appropriate number of the hard drive you have just installed) and press Enter. The "FDISK Options" screen reappears. Type: 1 and press Enter. A screen labeled "Create Extended DOS Partition or Logical DOS Drive" appears. Type: 2 and press Enter. A screen labeled "Create Extended DOS Partition" appears. Press Enter to accept the default values for each option presented. When prompted, press Esc to continue. Type: 3 and press Enter. A screen labeled "Create Logical DOS Drive(s) in the Extended DOS Partition" appears. Press Enter to accept the default values for each option presented. When prompted, press Esc to continue. When you are finished partitioning the drive, exit FDISK. Continue with the section titled "Formatting the drive."   Formatting the drive Use these steps to format the drive after using FDISK as instructed to partition the drive. Make sure your system diskette or your MS-DOS Setup diskette is still in the floppy drive and you are at the A:\> prompt. All files are erased during this process.   To format the drive: At the A:\> prompt, type: format c: (or the appropriate letter of the hard drive you have just installed) and press Enter. Note: If the drive you are formatting is the boot drive (usually the C: drive), type: format c: /s to format the drive as a boot drive. The format program asks if you wish to proceed with the format. Press Y to continue. When the hard drive is formatted, the system asks you to label the hard drive. Labeling is optional; you can press Enter to clear this question or type a label name and press Enter. The hard drive is ready to accept files for storage. Solving hard drive problems If a hard drive fails to operate after you install it, go back and check your work against the instructions in this manual. Here are some potential problem areas: You entered the incorrect drive type number in the system Setup program. Remember that the drive type corresponds to a list of parameters for your drive; it does not represent the storage capacity. You haven’t made a partition with FDISK yet. Make sure to create at least one partition, and that the primary DOS partition is activated. Drive formatting was not done properly. If you have more than one partition, remember to format separately each logical drive you create. You forgot to connect the drive to the power supply. The hard drive interface cable is connected incorrectly. Make sure that the dotted or colored edge of the data (ribbon) cable connects to Pin 1 at each connector. Jumpers on the system board or drive are set incorrectly. The hard drive cable is defective. Install a new cable. Notices   All rights reserved This publication is protected by copyright and all rights are reserved. No part of it may be reproduced or transmitted by any means or in any form, without prior consent in writing from Gateway 2000. The information in this manual has been carefully checked and is believed to be accurate. However, Gateway 2000 assumes no responsibility for any inaccuracies that may be contained in this manual. In no event will Gateway 2000 be liable for direct, indirect, special, exemplary, incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages. In the interest of continued product development, Gateway 2000 reserves the right to make improvements in this manual and the products it describes at any time, without notice or obligation.   Trademark acknowledgments AnyKey, cow spot motif, CrystalScan, Destination, Field Mouse, Gateway 2000, GW2K, HandBook, TelePath, Vivitron, stylized "G" design, and motto "You’ve got a friend in the business" are registered trademarks and EZ Pad, Family PC, and Gateway Solo are trademarks of Gateway 2000, Inc. Intel, Intel Inside logo, and Pentium are registered trademarks and MMX is a trademark of Intel Corporation. Microsoft, MS, MS-DOS, and Windows are trademarks or registered trademarks of Microsoft Corporation. All other product names mentioned herein are used for identification purposes only, and may be the trademarks or registered trademarks of their respective companies. Copyright © 1997 Gateway 2000, Inc. 610 Gateway Drive, N. Sioux City, SD 57049 USA Regulatory Compliance Statements American Users: This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio and television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio/TV technician for help. Caution! The Federal Communications Commission warns the users that changes or modifications to the unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Accessories: This equipment has been tested and found to comply with the limits of a Class B digital device. The accessories associated with this equipment are as follows: Shielded video cable Shielded power cord. These accessories are required to be used in order to ensure compliance with FCC rules. Canadian Users: This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of Industry Canada. Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de Classe B prescrites dans le règlement sur le brouillage radioélectrique édicté par Industrie Canada. European Users: This Information Technology Equipment has been tested and found to comply with following European directives: [i] EMC Directive 89/336/EEC amending directive 92/31/EEC & 93/68 EEC as per - EN 50081-1:1992 according to EN 55022:1995 Class B EN 61000-3-2:1995 or EN 60555-2:1986 EN 61000-3-3: 1995 - EN50082-1:1992 according to EN 61000-4-2:1995 or IEC 801-2:1984 ENV 50140:1994 or IEC 801-3:1984 EN 61000-4-4:1988 or IEC 801-4:1998 [ii] Low Voltage Directive (Safety) 73/23/EEC as per EN 60950: 1992 Japanese Users: This equipment is in the Class 2 category (Information Technology Equipment to be used in a residential area or an adjacent area thereto) and conforms to the standards set by the Voluntary Control Council for Interference by Information Technology Equipment aimed at preventing radio interference in such residential area. When used near a radio or TV receiver, it may become the cause of radio interference. Read instructions for correct handling. Australian and New Zealand Users: This device has been tested and found to comply with the limits for a Class B digital device, pursuant to the Australian/New Zealand standard AS/NZS 3548 set out by the Spectrum Management Agency. Caution! Disconnect power before servicing. Attention! Couper le courant avant l’entretien.